I, as a rule, just teach people how to use the 'Scan' app or 'HP Smart' or whatever little scan tool that comes with the device that lets them put paper in the machine and pull it from the scanner.

Regardless of brand, whatever little piece of software the company makes to initiate polling of the device so that the 'Scan to PC' function operates is so poor and unreliable that even if you hack up the system and get it to work that day it will invariably cease to function the next day or the next week.

It is aĬan Ping printer just fine and print just fine.Īre you trying to get it to scan from the device to the computer or from the computer pulling from the device? If it is the former I would just give up and try the latter. I can not get the driver to find this printer! I can view the printer page in a web browser, I can print to the printer using the IP address, but I can't get the drivers to install which will make it easier to scan. My CEO bought a Canon printer for when he is working from home.

Hoping someone has run into this and found a solution.

Scangear tool cannot find scanner